What We Collect and Why It Stays With Us
We collect your name, contact details, and account credentials when you register. When you deposit or withdraw using bKash, Nagad or Rocket, we record the transaction reference and wallet identifier — not your full mobile banking PIN or password. Device data such as your browser type
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and IP address is logged to detect unusual login attempts and protect your account from unauthorised access. We also use cookies to keep your session active while you browse the lobby; you can control cookie preferences from your browser settings at any time. We do not
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sell your personal data to advertisers or unrelated third parties. We may share limited data with payment processors and identity verification partners strictly to fulfil your transaction or comply with a lawful request. Data collected in connection with your bKash, Nagad or Rocket transactions is retained
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only for as long as required by applicable financial record-keeping obligations. You have the right to ask what data we hold, request a correction, or ask us to delete your account data where no legal hold applies. Eligibility to use this platform — and the applicable
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rules around data handling — depends on your local law and the region from which you access our services.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.